Chat about Soft Landing Starter Soft Landing Starter
Soft Landing Starter
A credible local presence for your Australian customers at a fraction of building a team. You close the timezone gap, remove delivery noise and prevent early-stage mistakes that cost deals.
Best for
Software and technology firms with one or a few early Australian customers who need local responsiveness, credible communication, and light delivery support without the cost of local hires.
What this tier solves in the real market
- Early customers expect Australian timezone coverage.
- Foreign teams rely on engineering or founders for support which slows both parties.
- Basic PM hygiene is often missing which causes delivery friction.
- Customers want to feel a local presence even when there is none yet.
What you get
- Front-line support covering platform “how to” questions, triage and routing.
- Daily stand-ups across AEST, plus a weekly working session.
- Backlog triage separating configuration, customisation and roadmap.
- Light modelling and solution guidance for best practice patterns.
- PM hygiene including RAID, RACI and clear weekly one-page status reporting.
- Operate fully under your brand.
Typical pricing
AUD 11,840 to 17,760 per month for an 80 hour per month base retainer, depending on SLAs and delivery complexity.
Chat about Australian Chapter Growth Pack Growth Bundle
Australian Chapter Growth Pack
Grow Australian revenue with guided local presence, account leadership and structured processes that protect delivery quality, renewals and reputation while you decide when to hire.
Best for
Companies with growing Australian customer activity or an upcoming medium sized contract who need structured account management, local guidance and early business development pathways.
What this tier solves in the real market
- Customers expect an account manager in region.
- Pricing, scoping and onboarding mistakes are common for foreign teams.
- Compliance and data residency questions slow deals.
- Many firms lose renewal momentum due to poor local cadence.
- Firms need help navigating tenders and local panels.
What you get
- Local account leadership and growth conversations.
- Project coordination and light PMO.
- Escalation handling and SLA tracking.
- Compliance and data residency guidance.
- Early tender alerts and panel advice.
- Warm introductions to partners, integrators and local industry networks.
- Option to operate using your entity or ours.
Typical pricing
Subject to detailed scoping and requirements.
Chat about In-Country Operations Partner Full Market Entry Bundle
In-Country Operations Partner
A complete Australian operating layer that lets you sell, deliver and expand with confidence. You gain in-country trust, structured governance and a predictable cost path before committing to a full team.
Best for
Companies committed to Australia but not yet ready to hire a full team. This suits SaaS, energy tech, engineering, AI and data platforms selling to government, utilities and large corporates.
What this tier solves in the real market
- Large buyers expect in-country stability, billing, procurement alignment and credible delivery.
- Foreign firms need help navigating local regulations, panels, procurement pathways and sector norms.
- Setting up the local entity, banking and compliance structure is complex and slow without a guide.
- Early team design is often done poorly which creates high cost and low effectiveness.
What you get
- Day to day account leadership and customer success.
- Project delivery management and coordination with home teams.
- Renewal support and issue resolution.
- Local billing and collections.
- Procurement and panel pathway guidance.
- Sector advisory covering government, utilities and enterprise expectations.
- Market entry strategy including positioning, pathways and priority sectors.
- Guidance on entity setup, legal structure, compliance and banking.
- Support for hiring and standing up your early Australian operating model.
- Clear plan from first contracts to long term presence.
- Optional equity participation where strategically aligned.
Typical pricing
Subject to detailed scoping and requirements.
